FAQs
What kind of brand is Nifani?
Created for confident self-expression, Nifani offers modern fashion designed with clean lines, thoughtful details, and everyday comfort, empowering you to build a personal style that feels effortless, authentic, and uniquely yours.
How long does delivery usually take?
Once your order is on its way, delivery typically takes 3–7 business days, Monday through Saturday. You will receive a tracking email as soon as your package ships, so you can follow its progress right to your door.
Do you accept exchanges if something doesn’t feel right?
Yes, exchanges are available. If you would like to swap an item, email us at info@nifani.com and our team will help you explore the best option.
Is shipping really free?
Yes. Every order includes free shipping. There are no minimums and no extra conditions. We believe delivery should feel simple and worry-free.
What should I do if my order hasn’t arrived yet?
Start by checking the tracking link in your shipping confirmation email. If more than 7 business days have passed and your package has not arrived, contact us at info@nifani.com and we will investigate right away.
Where do you ship?
At this time, we ship only within the United States. Our focus is on providing a reliable and high-quality experience locally. If this changes, we will share updates with our community.
Can I cancel or change my order after placing it?
If your order has not yet shipped, changes or cancellations may be possible. Please contact us as soon as you can after ordering, and we will do our best to assist.
What payment options can I use?
We accept American Express, Apple Pay, Shop Pay, Discover, Diners Club, Google Pay, Klarna, Mastercard, Maestro, UnionPay, Visa. All payments are processed securely using SSL encryption.
What is your return policy?
If you decide a purchase is not for you, you have 60 days from delivery to request a return. Simply email info@nifani.com and we will guide you through the process step by step.
When will I receive my refund?
After your return has been received and approved, refunds are processed within 7 business days. Depending on your bank or payment provider, it may take a little longer for the funds to appear.
Is my personal and payment information protected?
Yes. Protecting your information is a priority. Nifani does not store sensitive payment details, and our checkout process is fully secure.
Still have a question?
We are always happy to help. Reach out to us anytime at info@nifani.com and our friendly team will take care of you.